FAQ's
Q: I ordered a 2025 Fontaines DC Jersey, when will it be shipped?
A: .The new Fontaines DC jersey is now available for immediate delivery.
Q: Can I purchase a 2025 Fontaines DC Jersey from the store in Glasnevin?
A: Yes, the new Fontaines DC jersey is now available in store.
Q: Can I call to your store to collect my online order?
A: .It is not possible to collect online orders from our store.
Q: Why haven't I received a confirmation email for my order yet?
A: These emails can sometimes end up in your spam or junk folders, so please check there first. If you don't find it, please email store@bohemians.ie with your name and delivery address, and we will assist in locating your order details.
Q: Can I edit my order after it has been placed:
A: We cannot make any amendments/cancellations once an order has been confirmed. This includes editing an address, refunding multiple delivery fees or amending sizes/colours.
Q: How long does delivery take for in stock items?
A: Once you have placed your order, you will be sent an order confirmation email. Once your order has been shipped we will send you an email with your DHL tracking number. If you have received a DHL tracking number, this means your order has been processed and is on the way with delivery time of approximately 5 days. Please note live tracking is only possible when your package is scanned at the DHL depot
We also use An Post for small items like keyrings and badges etc - these packages are not tracked but usually arrive within a couple of days depending on your location
Q: Where is the Bohs Store located?
A: The Bohs Store is located at the following address:
Unit 3 Glasnevin Business Centre
Ballyboggan Road
Dublin 11 D11 KWF8
Q: What are the Bohs Store opening hours?
Opening Hours: Monday to Friday 10.00 am to 1.00 pm.
CLOSED WEDNESDAYS
Q: How can I contact the Bohs Store?
A: The best way to contact us is by email - store@bohemians.ie
Q: Can I return items purchased online in-store?
A: Yes, our store is open at the address above and as per the hours listed above. We accept returns from online purchases for exchange or refund in line with our returns policy. Please see here:
https://www.shop-bohemianfc.com/pages/shipping-returns
Please note we do not offer refunds for in-store purchases.
Q: How long does it take to process a refund?
A: Once your returned item is received back with us safely, we will process your refund and you will be emailed to confirm. Refunds can take up to 3-5 working days to appear back in your account.
Q: Where can I find a Size Guide?
A: https://www.shop-bohemianfc.com/pages/size-guide
Q: I am making my purchase from outside the EU, will I be liable for taxes and import duties?
A: Yes, please see further information here:
https://www.shop-bohemianfc.com/pages/international-orders