Frequently Asked Questions

Where is The Bohs Store located?

The Bohs Store is located at the following address:

Unit 3 Glasnevin Business Centre
Ballyboggan Road
Dublin 11
D11 KWF8
Ireland

Click here to view on Google Maps

What are The Bohs Store opening hours?

*Open Saturdays on a trial basis from September 2026. Subject to change.

How can I contact The Bohs Store?

You can contact us by email at store@bohemians.ie - we aim to respond to all emails within 24 hours.

I have received a defective item/the wrong item - what action should I take?

Occasionally, and especially at times, mistakes do happen. We apologise for any inconvenience caused if we have sent you the wrong item(s), or if anything in your order is defective. Please email store@bohemians.ie to let us know, and we will resolve the issue as quickly as possible.

I have purchased a Dalymount Park seat - when is this available for collection?

These will be available for collection in June 2027. All purchasers will be contacted through the email provided with their order when an exact date and time are confirmed. For more information on purchasing a seat, please click here.

Can I edit my order after it has been placed?

No, often our orders are processed immediately and so we cannot make any amendments/cancellations once an order has been confirmed. This includes editing an address, refunding multiple delivery fees or amending sizes/item details.

My item has been dispatched but I provided the wrong delivery address - what can I do?

As stated above, once orders are submitted and processed, we cannot amend delivery addresses. Once you receive notification by email that your order has been dispatched, please phone our delivery partners DHL with your tracking number and they may be able to accommodate a change of address - though this is not guaranteed.

I am making my purchase from outside the EU, will I be liable for taxes and import duties?

Yes, further information on international orders is available by clicking here.

I have been charged a 15% USA Import Fee but my order is not being sent to the USA - why is this?

Occasionally this fee can be added in error - if so, please email store@bohemians.ie and request a refund.

Where can I find a size guide?

An approximate size guide supplied by our manufacturers O'Neills is available to view by clicking here.

Please note that sizing of the Bohemian FC x Oasis collab shirts can run significantly smaller than regular fit shirts, and has its own size guide.

How long does delivery take for in stock items?

Once you have placed your order, you will be sent an order confirmation email. Once your order has been shipped we will send you an email with your DHL tracking number.  If you have received a DHL tracking number, this means your order has been processed and is on the way with delivery time of approximately 5 days. Please note live tracking is only possible when your package is scanned at the DHL depot

We also use An Post for small items like keyrings and badges etc - these packages are not tracked but usually arrive within a couple of days depending on your location

Can I call to your store to collect my online order?

No, it is not possible to collect online orders from our store.  

Why haven't I received a confirmation email for my order yet?

These emails can sometimes end up in your spam or junk folders, so please check there first.   If you don't find it, please email store@bohemians.ie with your name and delivery address, and we will assist in locating your order details.

Can I return items purchased online in-store?

Yes, our store is open at the address above and as per the hours listed above. We accept returns from online purchases for exchange or refund in line with our returns policy. Click here to view our Shipping & Returns page.

Please note we do not offer refunds for in-store purchases. We offer store credit or allow the returned item's value to be used towards an exchange.

How long does it take to process a refund?

Once your returned item is received back with us safely, we will inspect it and once satisfied with the condition, we will process your refund and you will be emailed to confirm.  Refunds can take up to 3-5  working days to appear back in your account.